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E-commerce Blog Posts

MvCall Mivascript Raw Method

2 Use Cases for the RAW Method with MvCALL (MivaScript)

April 9, 2019Susan Petracco

In MivaScript, the MvCALL tag is the way to have your script communicate with an external server. When coding modules for Miva Merchant, the shopping cart, this is used for any number of reasons. Some of the most common communications are: getting shipping rates from a carrier API, such as UPS, FedEx, or USPS processing […]

proposition 65 warning

How Is California Proposition 65 Affecting E-commerce?

January 18, 2019Pete Petracco

Originally approved more than thirty years ago in 1986, California Proposition 65 has had a lasting impact on commerce across a number of industries. The law requires that the state publish a list of all chemicals included in a product that have been shown to cause cancer or impact reproduction. While the law doesn’t address […]

Getting Started with Chatbots For Ecommerce

Getting Started with Chatbots For E-commerce

August 16, 2018Susan Petracco

E-commerce chatbots are becoming increasing common as companies discover that this form of artificial intelligence can be a useful marketing tool. This is particularly true for small businesses without the resources to provide live chat services around the clock. Although the method by which business uses ecommerce chatbots can vary by industry and target audience, […]

improving performance on your Miva merchant site

Improving Performance on your Miva Merchant Site

June 26, 2018Susan Petracco

One of the most common complaints we hear from customers is that their site is slow. Either customers are complaining, the client is having trouble using it in-house, or they’ve heard that speeding it up can help with SEO. All of these are great reasons to consider working on making your site faster. In case […]

Is a PWA Right for Your Ecommerce Business?

Is a PWA Right for Your E-commerce Business?

January 29, 2018Susan Petracco

As an online seller, you know that it’s imperative to stay on top of the latest trends if you want to remain competitive. That can mean many things, of course, from utilizing a new marketing strategy to updating your products themselves. With technology advancing all the time, and with more and more sales completed from […]

happy ecommerce customer

How to Practically Guarantee Customer Satisfaction

December 20, 2016Susan Petracco

A great website, low prices, and a wide selection of products – these things draw in shoppers. But even more important is your customer service. Because if your customer service stinks, shoppers aren’t likely to buy from you – at least, not more than once. Customer satisfaction is key! The good news is that it’s […]

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