During every consulting engagement there comes a time when the storeowner has a list of questions they'd like to get answered. Whether that's unique issues associated with their operations, or just generic questions about how the shopping cart system works, we know how important it is to transfer knowledge to our customers. At NetBlazon, we have found that these questions are remarkably similar from engagement to engagement, regardless of what the customer sells.
With this in mind, NetBlazon is always looking to create useful tools and other mechanisms for allowing our clients the benefit of having their questions answered and available for their repeated review at their convenience. There are a number of ways that we provide access to this information - online webinars for general topics, remote video presentations for topics that have been presented to live audiences or even to address their particular issues.
Bottom line, we're open...if you need a different mechanism for delivery of information, please let us know. We're always open to providing valuable content and information in a form and fashion that is ultimately preferred and usable by our customers.
We get asked lots of questions to the point that we one day said, "we ought to just put together an instructional video, step-by-step, and tell people what they need to do, so then we can just point them to the answer." So, you might say E-Learning at NetBlazon was started as a time-savings solution to streamline our OWN operations!
Also, referred to as "webinars", our online seminars come in two varieties - live or recorded. You may participate in either at your leisure. Our schedule of online webinars are typically posted well in advance and signup is easy. Additionally, if you're a PREMIUM subscriber, you will have a spot reserved for you. If you'd like to receive preferred invitations or a current schedule of upcoming seminarsour seminars are being given, submit a request through our inquiry button at the bottom of this page.
We have found over the years that business owners can be a little embarrassed about asking certain questions. First and foremost, there really are NO stupid questions, especially when trying to start or manage an online business. However, knowing that the worst question is the one not asked, NetBlazon created the MerchantHelp.com website. This is a place where our service clients and subscribers can go to get answers to just about every question under the sun, well at least the ones we've been asked. Whether it's about their actual website, a specific e-commerce question, or operational issues in general, NetBlazon endeavors to provide a valuable answer that addresses the needs of our community. And if you cannot find the answer to your question, just post it to us.
NetBlazon's acquisition of the DoublePlus website last year has afforded us the opportunity to truly re-make the site into a purely information-driven online periodical that has its primary focus on many issues that are important to the e-commerce world. Monthly interviews with top industry personalities, exposes on what is, isn't working for other site operators and a host of information articles are just a few of the offerings you can partake of at the DoublePlus.com website.
