Support

NetBlazon Support Services

Submit a Trouble Ticket

The NetBlazon Support Services Helpdesk is for NetBlazon module customers only. If you are having a problem with one of the services below, please follow those links to their specific helpdesk to expedite your needs:

FeedExact Customers: please click here.
AccurateTax Customers: please click here
Click2Customer Customers: please click here.

Module customers: If after reading our FAQs you still need support, you should open a trouble ticket. Our helpdesk system allows us to track support requests as efficiently as possible. Emails sent directly to staff or to other NetBlazon email addresses cannot be tracked and may not be responded to.

Lost License Key?

Enter the billing email address used when purchasing our modules, below, to have all of the associated license keys sent to your email account. If you purchased from MivaCentral, you should visit their site for assistance. This form only works for NetBlazon license keys.


Phone Support

In order to keep our costs down, we do not offer free phone support for customers who are not under an active service engagement. All product support is handled through our helpdesk, so please create a ticket if you require support. Voicemails and direct emails regarding support issues will not be returned; we apologize for any inconvenience.